Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.2
Location
9.8
Service
7.8
Dining
6.0
Guest reviews
7.8/10
based on 5 reviews
8.2
8.2/10 based on 792 reviews
Ken
United States of America,
January
2025
8.2/10
I had an incredible experience at this hotel. The location is perfect for exploring local attractions like the aquarium and Playa Blanca, plus Tayrona Park is nearby. The hotel is really clean and comfortable, but the elevator feels a bit old and unsafe, so I opted for the stairs. While the options for entertainment at night were limited, I still had a great time overall.
Rooms
9.0
The rooms were clean and very comfortable, making it a pleasant place to unwind after a day of activities.
Service
7.0
The service was generally good, though I didn't have many interactions. I didn't find the staff particularly engaging when I needed assistance.
Location
10.0
The hotel's location is fantastic—close to key attractions, making it easy to get out and explore.
Dining
6.0
The dining options were decent, but could certainly use more variety for breakfast. I felt it was a bit basic.
Facilities
7.0
The hotel facilities, including the cleanliness, were impressive. However, the elevator's condition concerned me.
Dave
United States of America,
November
2024
8.0/10
I had an incredible stay at this hotel. The location is perfect for accessing activities like the aquarium, Playa Blanca, and Tayrona Park. The hotel was clean and comfortable, although the elevator felt a bit outdated and unsafe. Overall, I had a great time, but the nightlife options could have been better.
Rooms
9.0
The rooms were really clean and comfortable, though I noticed there were no balconies in the front-facing rooms, which was a bit disappointing.
Service
7.0
The service was overall pleasant, but there were moments when it felt like the staff was preoccupied with other tasks.
Location
10.0
The location is fantastic and allows easy access to various activities and attractions nearby.
Dining
6.0
The dining options were adequate, though I wish there were more variety at breakfast.
Facilities
7.0
The hotel was clean and the facilities were decent, but the elevator situation could definitely use an upgrade.
Tommy
United States of America,
October
2024
8.4/10
My stay at this hotel was incredible! The location was perfect for various activities like visiting the aquarium and Playa Blanca, and it was really easy to head to Tayrona Park. The hotel itself was clean and comfortable, although the elevator felt a bit old and not very safe. While there weren't many options for nightlife, the overall experience was fantastic.
Rooms
8.0
The rooms were clean and comfortable, providing a cozy place to relax after a day of exploring. However, I noticed my reservation mentioned a balcony, but there wasn't one, which was a bit disappointing.
Service
9.0
The service was pretty good overall. The staff was helpful, and they even called a doctor for me when I wasn't feeling well, which I really appreciated.
Location
10.0
The location was amazing, so close to beaches and many activities. I was able to get to places with ease, which made my trip even better.
Dining
6.0
The dining options were decent, but I wish there had been more variety for breakfast. It was okay, but nothing to write home about.
Facilities
7.0
While the hotel was equipped with the basic amenities, I think some of the facilities, like the elevator, could use an upgrade to make the stay more comfortable.
Mary
United States of America,
September
2024
7.8/10
I had an incredible experience at this hotel! The location is perfect for exploring nearby attractions like the aquarium and Tayrona Park. The hotel was very clean and comfortable overall, although the elevator felt a bit outdated and not entirely safe. A downside was the limited options for nightlife, as things got pretty quiet in the evenings.
Rooms
7.0
The rooms were clean and comfortable, but they didn't have a balcony as my reservation suggested, which was disappointing.
Service
9.0
The staff were very helpful and friendly, accommodating our needs throughout the stay.
Location
10.0
The hotel has a fantastic location, making it easy to visit various activities and attractions.
Dining
6.0
Breakfast options could have been better, but it was adequate for a morning meal.
Facilities
7.0
The facilities were well-kept, but the older elevator was a concern.
Michael
United States of America,
September
2024
7.4/10
I had an amazing stay at the hotel! Its location is fantastic for exploring attractions like the aquarium and Tayrona Park. The hotel was clean and comfortable, though I found the elevator to be a bit outdated and less reliable. Not much in terms of nightlife options, but the overall experience was really enjoyable.
Rooms
8.0
The rooms were clean and comfortable, making for a pleasant stay. However, my reservation mentioned a balcony which was not available.
Service
7.0
Service was mostly good, but there were moments when staff seemed preoccupied with other tasks while assisting me. Still, I felt they were friendly overall.
Location
9.0
The hotel's location is perfect for various activities, making it easy to visit nearby attractions like the aquarium and Playa Blanca.
Dining
6.0
I found the dining options to be adequate but could use some improvement. Breakfast was decent but limited.
Facilities
7.0
The hotel facilities were generally good, though the elevator was a bit concerning. The overall cleanliness was a plus.